Top Questions to Ask Your Roofing Contractor Today

Kristy Ashcraft • August 20, 2025

Choosing the right roofing contractor isn’t just about finding someone with tools—it’s about trusting someone to protect your home. The roof is one of your property’s most important structures, and hiring the wrong contractor can lead to expensive mistakes, poor workmanship, or even safety risks. That’s why asking the right questions before any work begins is crucial. It helps you understand their experience, credentials, and how they’ll handle your project from start to finish.



This blog will guide you through the top questions every homeowner should ask a roofing contractor. Whether you’re dealing with storm damage, planning a replacement, or considering maintenance, being informed puts you in control. Make smart decisions, avoid regrets, and choose a contractor who truly earns your trust.

Roofing Contractor

What to Know Before Signing a Roofing Contract

Before agreeing to any roofing project, it's important to carefully review the contract. This document outlines the scope of work, materials, timeline, payment terms, and more. Don’t just skim—ask the contractor to walk you through it line by line. Be sure it includes cleanup responsibilities, warranty coverage, and procedures for dealing with changes or delays. If something feels unclear or missing, don’t hesitate to speak up.


A reliable contractor won’t pressure you into signing something you’re uncomfortable with. The goal is to create a clear agreement that protects both parties. Always request a written copy for your records. If a contractor avoids providing one or rushes the process, that’s a red flag. Protecting your home starts with understanding what you’re committing to. 

How to Verify a Roofer’s License and Insurance

One of the first things you should ask a roofing contractor is whether they are licensed and insured. A valid license ensures they meet local and state regulations, and it gives you confidence that they’re trained and authorized to handle the work. Ask to see a physical or digital copy of the license, and verify that it’s active and valid in your area.


Insurance is equally important. Confirm they have both general liability and workers' compensation coverage. This protects you financially if damage occurs to your property or if a worker is injured while on the job. Reputable roofers will have no problem providing proof of insurance. Don’t skip this step—it’s one of the most important questions to ask before any work begins. If a contractor can’t or won’t provide documentation, it’s best to move on. Making sure your contractor is licensed and insured ensures you’re hiring a professional, not taking a risky chance.

Questions That Reveal a Contractor’s Experience

Experience goes a long way in roofing. Ask how many years the contractor has been in business and what types of projects they usually handle. Roofers with a solid track record have likely encountered a variety of challenges and know how to handle unexpected issues efficiently. You’ll want someone who understands your specific roof type and the materials best suited for it.


Also, ask for examples of past projects or client references. A trustworthy contractor will proudly share photos or connect you with satisfied homeowners. Look for consistency in quality and customer satisfaction. Reviews and testimonials are helpful, but nothing beats hearing directly from someone who hired them. If a contractor is vague about their experience or can’t show past work, take that as a red flag. 

Why Warranty Details Matter More Than You Think

Warranties are often overlooked, but they’re one of the most important aspects of your roofing investment. There are typically two types: manufacturer warranties that cover materials and workmanship warranties that cover the installation. Be sure to ask for both. Understand what’s covered, how long it lasts, and what situations might void the warranty. Don’t assume—ask for it in writing.


Also, inquire about the claim process. Will the contractor handle warranty issues directly, or will you need to go through the manufacturer? Knowing this in advance can save you stress down the road. A strong warranty shows a contractor is confident in their work and materials. If they’re reluctant to explain or provide one, proceed with caution. Always keep a copy for your records. 

What to Expect From the Roofing Timeline

Every roofing project should come with a realistic timeline. Ask your contractor how long the job will take from start to finish, and make sure that estimate includes everything from material delivery to final cleanup. Don’t forget to factor in weather delays, inspection requirements, or permit approvals. An experienced contractor will give you a detailed schedule based on your specific situation.


Also, clarify how they’ll communicate progress. Will they provide daily updates or only notify you if there’s a problem? Knowing who your main point of contact is makes things smoother. Avoid contractors who give vague answers like “a few days” without explaining their process. A professional roofer will be organized and transparent about the schedule. 

Red Flags to Watch for in Roofing Estimates

Not all roofing estimates are created equally. Ask for a detailed, written breakdown that includes materials, labor, permits, cleanup, and any possible extra charges. A quality estimate should be transparent and easy to understand. If the pricing is vague or seems suspiciously low, take a step back. Lowball bids often mean corners will be cut or hidden costs will appear later.


Also, pay attention to how the contractor reacts to your questions. A professional will walk you through the estimate and explain each line item without hesitation. Avoid anyone who rushes you, refuses to itemize costs, or only gives a verbal quote. Comparing at least three estimates is also a smart move—it gives you a clearer view of the industry standard and helps you spot any discrepancies. 

How Communication Style Reflects Professionalism

Good communication can make or break your roofing experience. From your first call to the final day of work, your contractor should be responsive, clear, and courteous. Ask how they plan to keep you updated during the job—daily check-ins, progress photos, or weekly summaries. Knowing what to expect helps you feel involved and informed without being left in the dark.


Pay attention to their tone and response time early on. If they’re hard to reach or avoid answering direct questions, that behavior could continue throughout the project. A reliable contractor values transparency and respects your concerns. Find out who your main point of contact will be and how issues will be resolved if they arise. Roofing is a major investment, and you deserve a contractor who communicates with professionalism and respect. 

Why Cleanup and Debris Removal Should Be Discussed

Roofing jobs can get messy—expect debris, nails, shingles, and dust. That’s why cleanup is a topic that should never be overlooked. Ask your contractor how they plan to keep your property clean during and after the project. Will they use tarps or protective coverings? Do they bring a dumpster for debris? These details make a huge difference.


You should also ask who is responsible for the final cleanup. Will the crew come back for a second sweep or inspection? Do they use magnetic rollers to pick up nails in your yard or driveway? Cleanup is part of the job, and a professional contractor will take it seriously. Don’t let your home or landscape suffer from poor post-project attention. 

Conclusion

Asking thoughtful questions before hiring a roofing contractor is one of the smartest steps you can take as a homeowner. It helps you avoid surprises, ensures you're working with a true professional, and gives you peace of mind knowing your roof is in capable hands. From verifying licenses and insurance to understanding timelines, cleanup, and warranties—each question brings clarity and confidence to your roofing project.


At A. Parker Contracting, we believe informed clients make the best decisions. That’s why we’re always ready to answer your questions and walk you through every part of the process. Whether you’re planning repairs or a full roof replacement, our team is here to deliver honest guidance and reliable service. Call us today at +1 (302) 377-1193 or visit us at 109 Chartwell Ct, Bear, DE 19701 to discuss your roofing needs.

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